FAQ

Frequently asked questions

Everything buyers ask about reconditioned air-cooled chillers: how to choose the right unit, how buying and rentals work, and how every chiller is tested under load before it ships.

General questions

Are these chillers new or used?

Every chiller we sell is a reconditioned used unit. Each one is inspected, cleaned, leak-checked, repaired as needed, and run under load before it leaves, so you get proven, ready-to-run equipment at a fraction of new-unit cost and lead time.

Are the chillers tested before sale?

Yes. Every unit runs a live operational test under load before release, not just a power-on check. The test run and inspection results are documented and available to view, so you buy on recorded evidence rather than a description.

What size and tonnage do you offer?

We handle air-cooled chillers from roughly 10 to 500 tons. Inventory rotates constantly, so if you don't see your tonnage listed, tell us your load and we'll source it.

What brands do you carry?

Inventory rotates, but we regularly stock Trane (RTAF, CGAM, RTAC, RTAA), York (YLAA, YLPA, YCIV), and Carrier (AquaForce). Check the inventory page or tell us what you need.

Do you buy surplus or used chillers?

Yes. We buy used and surplus air-cooled chillers from 10 to 500 tons. Send the make, model, tonnage, year, and photos, and we'll make an offer.

Do you rent as well as sell?

Yes. Buy outright, or rent for seasonal, emergency, and project load. Rental units come from the same tested fleet; see the rentals page.

Do you ship nationwide?

Yes. Units are reconditioned, leak-checked, and crated for transport, and we ship anywhere in the country. Tell us your site and we'll handle freight.

Choosing the right chiller

What is an air-cooled chiller, and when should I choose one?

An air-cooled chiller rejects heat straight to the outdoor air with built-in condenser fans, so it needs no cooling tower, condenser-water pumps, or water treatment. That makes it simpler and cheaper to install and maintain, and ideal where water use, tower space, or mechanical-room space is limited. We specialize in air-cooled units.

Do you offer water-cooled chillers?

We specialize in air-cooled chillers. Water-cooled units can be more efficient at large tonnages but require a cooling tower, condenser-water pumps, and water treatment. If your project needs water-cooled, tell us and we can advise and source through our network.

What's the difference between screw and scroll chillers?

It's the compressor type. Scroll compressors suit smaller tonnages, run quietly, and stage in steps, which suits light-commercial and modular setups. Screw compressors handle larger tonnages with excellent part-load efficiency and smooth capacity control. We carry both; the right choice depends on your tonnage and how your load varies.

Is it better to run one large chiller or two smaller ones?

Two smaller chillers give you redundancy (lose one and you keep partial cooling), better part-load efficiency, and easier service, at a higher install cost and footprint. One large chiller is simpler and cheaper up front but is a single point of failure. For critical process loads, most buyers prefer two.

What's the difference between a chiller with and without a mounted pump?

A unit with a factory-mounted pump package includes the chilled-water pump (often with controls) on the chiller, so there's less field piping, wiring, and engineering, and it's closer to plug-and-play. Without a mounted pump, you supply and control the pump externally, which adds flexibility but more install work. Tell us your setup and we'll match it.

Shell-and-tube vs. brazed/welded-plate evaporator: what's the difference?

Both chill your water, but differently. Shell-and-tube evaporators are rugged, tolerant of less-than-perfect water, and easy to service, favored for industrial and dirtier-water applications. Brazed or welded-plate evaporators are compact and efficient but need cleaner water and steady flow. We can tell you which a given unit has.

Single-circuit vs. dual-circuit: which do I need?

A refrigeration circuit is an independent compressor and refrigerant loop. Single-circuit units are simpler and lower cost. Dual-circuit units add redundancy and better part-load performance. If one circuit trips, the other keeps cooling. For process or mission-critical loads, dual-circuit is the safer choice.

Do you offer low-temperature (process or glycol) chillers?

Yes. Standard comfort-cooling chillers make water around 44°F, but low-temp process applications need colder fluid, usually with a glycol mix. Those units are configured differently for refrigerant, controls, and freeze protection. Tell us your target leaving-fluid temperature and we'll match the right unit.

Buying process

How does the buying process work?

Tell us your load and we'll get you pricing on a matching unit. Once you accept the quote, you select a delivery date and pay in full before the unit ships, then we crate and freight it to your site. Units are sold subject to prior sale, and you can review the documented test results before you commit.

What information do you need to give me a quote?

The essentials: the tonnage or load you need to cover, your application (comfort cooling vs. process or low-temp), voltage, and where it's shipping. Photos or a model number help if you're matching an existing unit. The more you share, the faster and tighter the quote.

How does a unit get from your yard to my site?

Once payment clears, we crate the unit and arrange freight nationwide, coordinating delivery timing with you. Offloading at your site (crane or forklift) is typically arranged on your end, and we'll advise on rigging so it lands safely.

When you buy, how soon can you get the chiller?

Because every unit is already reconditioned and tested, there's no long refurbishment wait. Once you accept a quote, select a delivery date, and pay in full, we crate and ship it. Transit time depends on your location and freight, so tell us your deadline and we'll confirm a realistic timeline.

Renting a chiller

How does renting a chiller work?

Tell us the tonnage, timeframe, and application, and we'll stage a tested unit. To start a rental, you cover delivery plus the first month's rent before the unit ships; billing then continues monthly until you return it. Rentals come from the same fleet we sell, inspected and run under load first.

What's the minimum rental term?

Rental terms are flexible: short-term for emergencies and seasonal spikes, or longer for project load. Tell us your timeframe and we'll confirm the minimum term and monthly rate for your unit.

Are rental units tested too?

Yes. Rentals come from the same inventory we sell, so every unit is inspected, leak-checked, and run under load before it ships. You get proven equipment, not whatever happens to be sitting on a lot.

Do you deliver and pick up rentals?

Yes. We crate and freight rentals nationwide and coordinate return logistics at the end of the term. Tell us your site and timeframe and we'll handle the rest.

How we source & recondition

Who do you buy your chillers from?

We source used and surplus air-cooled chillers from decommissioned facilities, plant and equipment upgrades, contractors, and equipment brokers across the country. Every unit is vetted before we buy it, so only equipment worth reconditioning makes it into our inventory.

What do you check before you buy a unit?

Before we purchase a chiller we review its age, run hours, refrigerant, service history, and overall condition, and confirm the major components (compressors, coils, and controls) are sound and worth reconditioning. Units that don't meet our standards never make it to the yard.

What happens after you buy a unit?

After we acquire a chiller we recondition it: clean it, replace worn parts, and leak-check the refrigerant circuits. Then we complete a full inspection and run it under load to confirm operation and function of all components, and we provide a video of the test run and an inspection report before it's listed.

Testing & guarantee

What does “tested under load” mean?

Before release we run the chiller the way it would run on a real job: energized and pulling an actual cooling load, not just powered on. We verify it reaches and holds setpoint and check the compressors, fans, and controls, recording the results. It's the difference between “it turns on” and “it performs.”

Do I get the test results and inspection report?

Yes. We complete a full inspection and a test run under load, and provide a video of the test run along with an inspection report. The results are documented and available to view, so you buy on evidence, not a promise.

Do the chillers come with a guarantee or warranty?

Equipment is sold as-is, and no equipment warranty is offered at this price. A start-up guarantee is included: all components and parts are guaranteed to be in working order. If a part is faulty at the onsite start-up, we furnish a replacement at no cost, including freight within the USA. Start-up must be performed by a qualified chiller technician within two weeks of shipment. The guarantee excludes failures from neglect or improper startup, operation, use, or application, and install labor is not included.

Do I need a certified technician to install it?

Yes. Start-up must be performed by a qualified chiller technician within two weeks of shipment for the start-up guarantee to apply. Proper startup protects the compressors and controls. Install labor isn't included, but ask us if you need a technician referral.

Tell us your load. We'll tell you what we've got.

Tonnage, application, buy or rent. Jerome will get back to you fast.